Support & FAQ

We specialize in web development, software development, mobile app development, and social media management. Our team creates custom digital solutions tailored to your business needs.

We are based in South Africa and operate primarily as a remote-first company, allowing us to work with clients locally and internationally.

Yes, we work with clients globally. Our remote-first approach allows us to collaborate effectively across different time zones and locations.

We combine creative design with cutting-edge technology to deliver solutions that not only look great but also perform exceptionally. Our focus on user experience and modern development practices sets us apart.

Our pricing varies based on project scope and complexity. Basic websites start from R2,500, CMS integrations from R8,500, and complex web applications from R25,000. We provide detailed quotes after understanding your specific requirements.

Yes, we offer flexible payment arrangements for larger projects. Typically, we work with milestone-based payments or split payments to make our services more accessible.

We accept bank transfers, credit cards, and other electronic payment methods. Payment terms are discussed and agreed upon before project commencement.

Yes, we offer free initial consultations to discuss your project requirements and provide preliminary advice. This helps us understand your needs and provide accurate quotes.

Project timelines vary depending on complexity. Basic websites typically take 1-2 weeks, CMS solutions 2-4 weeks, and complex applications 4-12 weeks. We provide detailed timelines during project planning.

We follow an agile approach: consultation and planning, design and prototyping, development and testing, client review and feedback, final delivery and launch. Regular communication ensures you're involved throughout.

Yes, we accommodate reasonable changes during development. However, significant scope changes may affect timeline and cost, which we'll discuss transparently.

Yes, we offer various support and maintenance packages to keep your digital solutions running smoothly, including updates, security monitoring, and technical support.

We use modern technologies including Next.js, React, TypeScript, Node.js, Python, and various cloud platforms. We choose the best tech stack for each project's specific requirements.

Yes, we develop both iOS and Android applications, as well as cross-platform solutions using React Native and Flutter for efficient development across multiple platforms.

Absolutely! We can enhance, modernize, or integrate with existing systems. We'll assess your current setup and recommend the best approach for your goals.

While we don't provide hosting directly, we can recommend reliable hosting solutions and assist with setup and deployment. We work with various cloud providers to ensure optimal performance.